PRIVACY POLICY

Effective Date: May 17, 2026

1. Introduction Tier 4 Solutions LLC ("we", "us", or "our") operates the websites located at https://www.Tier4Solutions.net (the "Service"). This policy dictates our protocols regarding the collection, utilization, retention, and disclosure of personal data.

2. Information Collection We collect specific categories of information to provision and monitor the Service:

Personal Data: Information that identifies you directly, limited to first and last names, email addresses, and functional cookies.
Usage Data: Technical metrics collected automatically, including your Internet Protocol (IP) address, browser type and version, pages visited, visit timestamps, session duration, and diagnostic logging.
Tracking Data: Cookies and tracking scripts necessary for session management and site functionality. You maintain the ability to disable cookies at the browser level, which may degrade Service functionality.

3. Data Utilization Data is processed strictly for the following operational objectives:

Maintaining and delivering the Service.
Executing customer service requests.
Auditing infrastructure performance and usage metrics.
Identifying and mitigating technical anomalies.

4. Data Retention Limits We do not store data indefinitely. Personal Data is retained only as long as necessary to fulfill the objectives stated in this policy, comply with legal obligations, resolve disputes, or enforce agreements. Usage Data is retained for internal analytics for a maximum of 14 months, except when required for immediate security incident remediation.

5. Third-Party Service Providers We integrate third-party vendors to facilitate infrastructure and operational tasks. Data sharing is restricted to the following categories of providers:

Cloud hosting and server infrastructure operators.
Web traffic analytics providers.
Communication and customer support platforms. These entities are granted access to your data exclusively to perform contracted tasks and are legally prohibited from utilizing it for secondary purposes.

6. California Residents' Rights (CCPA/CPRA) Under the California Consumer Privacy Act and the California Privacy Rights Act, residents of California hold specific statutory rights:

Right to Know: You may request a detailed record of the specific pieces and categories of personal information we have collected about you over the past 12 months.
Right to Delete: You may mandate the deletion of your personal information, subject to specific legal exemptions.
Right to Opt-Out: We do not sell your personal information. If our operational model changes, you retain the absolute right to opt out of data sales.
Right to Non-Discrimination: We will not deny goods or services or apply disparate pricing if you exercise your privacy rights. To execute a verifiable consumer request, you must contact us via phone at 323-844-1593 or email at info@tier4solutions.net. Identity verification is mandatory prior to request fulfillment.

7. International Data Processing Our infrastructure is located within the United States. If you access the Service from jurisdictions with differing data protection laws, note that your data will be transferred to, stored, and processed in the United States. Your use of the Service constitutes explicit consent to this international transfer framework.

8. Security Controls We deploy commercially acceptable cryptographic and access-control mechanisms to secure Personal Data. Digital transmission and cloud storage environments are inherently vulnerable; we do not warrant absolute security against sophisticated unauthorized access.

9. Minors and Age Restrictions The Service is restricted to users aged 18 and older. We do not knowingly process data from minors. If you hold legal guardianship of a minor who has submitted Personal Data to the Service, contact us immediately to initiate secure deletion.

10. Policy Amendments This document is subject to revision. Updates become effective immediately upon publication to this URL. Continued use of the Service after modifications are posted constitutes acceptance of the revised terms.

11. Contact Information Tier 4 Solutions LLC
Email: info@tier4solutions.net
Phone: 323-844-1593